The AI your residents call at 2 AM.
Sophia handles after-hours maintenance calls, dispatches techs, and keeps your whole team informed without waking up management or losing context.
One missed call becomes a bad review.
Calls that go unanswered
Urgent maintenance requests arrive after hours with no one to receive them. Residents wait. Your team wakes up to clean up the mess.
Fragmented follow-through
Every delay in follow-through becomes another call, another message, another missed opportunity to build trust with the people who pay rent.
Retention friction
Residents don't renew when they feel unheard. The first contact shapes the relationship more than any renewal incentive can repair.
Built for the way multifamily works.
After-Hours Emergency Calls
Sophia triages burst pipes, gas leaks, and lockouts 24/7. Emergency events follow the on-call path you configure, while non-emergency issues are staged for the next service window.
Work Order Creation by Voice
Tenant says 'my heat isn't working.' Sophia creates the work order, assigns the tech, and texts the tenant — in one call.
Lease Renewal Coordination
Sophia reminds tenants about upcoming renewals, answers FAQ about lease terms, and routes qualified leads to your team.
Multilingual Resident Support
English and Spanish are first-class, with broader multilingual support available across the voice stack. Sophia meets residents in the language they are most comfortable using.
Every persona, one platform.
Resident Portal
Pay rent, request maintenance, and view lease documents
Owner Portal
Portfolio ROI, work order status, and resident communications
Management Portal
Unified inbox, dispatch, billing, and Sophia oversight
Maintenance Portal
Job queue, routing, and time tracking in the field
Vendor Portal
Bid requests, invoice submission, compliance docs
Admin Portal
Multi-portfolio oversight, AI audit logs
Built for property management teams