Lead-to-lease continuity
Sentus Leasing keeps inquiry, follow-up, screening, lease workflow, and move-in onboarding attached instead of scattering the leasing story across inboxes and tools.
Sentus Leasing
Leasing and move-in without the broken handoffs.
Sentus Leasing keeps inquiry, screening, lease workflow, and onboarding attached to one operating path instead of splitting the story across tools and teams.
How It Runs
Every lead, walked to the lease.
- 01
A prospect inquiry enters through Sophia or a listing source.
- 02
Leasing captures intent, timing, and property fit.
- 03
Tours, applications, and screening steps are advanced in sequence.
- 04
Move-in tasks connect to the resident portal when the lease is signed.
- 05
The leasing history stays preserved on Sentus Thread.
Why It Matters
Leasing strengthens the path into the portfolio.
It gives buyers a clearer view of how Sentus handles front-end leasing workflows, not just maintenance and messaging.
Fewer dropped handoffs
A leasing workflow should not reset every time responsibility changes hands. Leasing gives the team one shared state and one cleaner path to move-in.
A better bridge into Home and Thread
Once the resident enters the portfolio, their communications, documents, and service history should already have a place to live.
Leasing Workflow
Leasing should feel like continuity, not admin drift.
This system exists so the highest-intent pre-resident workflows do not get lost before they ever become a signed lease.
1 Leasing inquiry starts with real intent capture
2 Tours, applications, and screening stay in one operating path
3 Lease and move-in progress stay visible to the team
4 New resident context enters the broader operating system cleanly
Inside Sentus Leasing
Prospect call to signed lease. In one place.
Sophia books the tour. Screening runs automatically. The lease drafts itself from your clause library. DocuSign closes it. No switching between systems, no manual handoff between steps.
Sophia leasing AI
Sophia qualifies prospects, checks unit availability, and books tours over the phone using the check_available_units and schedule_tour voice tools.
Listing syndication hub
Listings are managed centrally and syndicated to rental portals. AI-generated listing descriptions are produced from unit data.
Online application
Mobile-optimized application form. Applicants complete and submit without printing or in-person visits.
SmartMove screening
Credit, criminal, and eviction history checks integrated at the application stage. FCRA-compliant adverse action notices auto-generated.
Checkr background checks
Background check ordered and returned within the leasing workflow. Results attached to the applicant record.
Plaid IDV fraud detection
Identity verification and bank-linked fraud detection at application. Reduces fraudulent applications before screening costs are incurred.
AI lease drafting
Lease generated from clause library based on unit, term, jurisdiction, and PM preferences. Jurisdiction-specific clause checks run automatically.
DocuSign e-signature
Lease delivered for e-sign via email or Resident Portal. Executed document retained in the audit trail.
Lease audit trail
Every version, change, signature, and delivery event is timestamped and linked to the lease record.
Renewal command center
AI churn scoring on expiring leases. Outbound renewal conversations via Sophia. Renewal terms and concessions managed in-platform.
MIMO move-in/out wizard
Structured handover process: condition documentation, inspection photos, key handoff, deposit accounting, and checklist sign-off.
Dynamic pricing
Unit pricing adjusts based on vacancy rate, demand signals, and comparable market data from the ATTOM intelligence layer.
Pre-qualification rules
Income, credit, and rental history thresholds configured per property. Pre-qual screening runs before the application stage.
Concessions management
Free-month offers, rent credits, and move-in specials tracked and applied to lease terms without manual accounting adjustments.
Operator FAQ
Questions operators ask about Sentus Leasing.
Straight answers to the questions that come up in every evaluation.
How does Sentus handle tenant screening?
Sentus integrates SmartMove for credit, criminal, and eviction screening; Checkr for background checks; and Plaid for identity verification and fraud detection. The PM team reviews results in the Management Portal with AI-generated recommendation summaries. Adverse action notices are generated automatically in compliance with FCRA.
Can Sophia schedule a tour over the phone?
Yes. The schedule_tour voice tool is one of Sophia's eight server-side actions. A prospect calls, Sophia qualifies them, checks availability, and books the tour directly into the calendar — synced across leasing agent, prospect, and property management views.
Does Sentus support e-signatures on leases?
Yes. DocuSign is integrated for lease e-signing. Leases are AI-drafted from the clause library, reviewed by the leasing team, and delivered for e-sign via email or the Resident Portal. The signed document is retained in the audit trail.
What is the MIMO move-in/out wizard?
MIMO (Move-In/Move-Out) is a structured wizard that guides the leasing team and resident through the unit handover process: condition documentation, key handoff, security deposit accounting, inspection photos, and checklist sign-off. It is connected to Sentus Ops for any repairs surfaced during move-out.
How does Sentus help with lease renewals?
The renewal command center surfaces expiring leases with AI-generated churn scores based on payment history, maintenance request volume, and portal engagement. Sophia can initiate outbound renewal conversations. Renewal terms, concessions, and new lease execution all happen within the same leasing workflow.
Connected Systems
Where Sentus Leasing fits in the stack.
Sentus systems are designed to connect, not compete.