Switch your portfolio in 14 days. Keep your old system read-only for 30.
Migration Concierge is a managed implementation service plus a software workflow. We move properties, units, leases, work orders, vendors, integrations, and compliance evidence into Sentus so your team stops surviving the old stack and starts operating with more control.
Move from any major PMS without rebuilding your operating history.
Concierge is opinionated about the shape of a healthy portfolio, not about the system you are leaving. The export side is our problem.
AppFolio
Property, unit, tenant, lease, work-order, and accounting export.
Buildium
Full Buildium export tree handled, including owner statements.
RealPage
Specialized for NY/CA refugee operators after the DOJ docket.
Yardi (Voyager / Breeze)
Yardi data sets, GL mappings, and chart-of-accounts preserved.
Entrata
Entrata exports plus OXP-era custom fields mapped into Sentus.
Property Meld
Maintenance history and vendor relationships migrated cleanly.
A predictable path from contract to cutover, with parallel-run insurance built in.
Every step has a named owner on our side and a clear hand-back to your team. No mystery, no reimplementation tax.
Discovery + signed scope
Upload an export or grant read-only API access. Migration Concierge inventories properties, units, leases, work orders, vendors, and integrations — then returns a written migration plan.
Staging import + validation
Sentus loads your portfolio into a sandboxed company. Six portals are previewed end-to-end. Edge cases (subleases, co-signers, partial payments, vendor 1099s) are flagged for human review.
Sophia voice + workflow alignment
Sophia is configured against your call patterns, dispatch rules, escalation tree, and quiet hours. Outbound consent flows imported. Tenant communication preferences preserved.
Cutover + parallel run
Cutover happens on a date you choose. Old system stays read-only for 30 days. Daily ROI receipt and operator digest start on Day 1 of go-live.
Four promises that ship with every Migration Concierge engagement.
Concierge is built around the three reasons a switch usually fails.
Switching cost is the #1 objection
Operators do not stay with their PMS because it is good. They stay because the migration is terrifying. Migration Concierge removes that fear.
Data integrity, not data movement
A migration is not a CSV import. We rebuild your operating model: chart of accounts, lease histories, tenant balances, work-order trails, vendor relationships, owner statements.
Compliance follows you
Fair Housing transcripts, TCPA consent records, FCRA adverse-action history, and SOC 2 evidence all import or carry forward. Your audit trail does not restart at zero.
Migration is really implementation confidence packaged correctly.
The point is not just moving records. The point is giving serious buyers a safer adoption path into the operating system.
The adoption path: the AI assistant starts as one added piece on top of the management and accounting tools a team already runs, then expands into the full Sentus platform when the team is ready to consolidate.
Start as a layer
Migration does not have to mean instant rip-and-replace. Buyers can phase Sentus around the pressure point hurting first, then expand into the broader platform.
Stakeholder-safe rollout
Operations, ownership, procurement, and implementation teams should all see the same written plan before cutover decisions get made.
Trust and rollout stay connected
Migration only feels safe when trust evidence, rollback posture, and implementation sequencing are all visible in the same buyer path.