Owners and Asset Managers
Get clearer owner reporting, stronger operating visibility, and fewer surprises.
See owner pathPlatform
One operating system for the people, properties, and pressure inside the portfolio.
Sophia answers the call. Sentus runs the workflow. Every action stays on the Thread.
Sentus connects residents, owners, investors, management teams, maintenance teams, vendors, and admins through one AI-native coordination layer instead of scattered tools, manual handoffs, and reporting drift.
7 systems7 modulesVoice to workflowInvestor visibilityOwner reportingData Concierge
Sentus Platform
Live operating thread
Call intake, work order, owner visibility, and field proof stay attached.
Resident signal Management action Owner proof
54 production features already live across the platform
50 live capabilities already tied to active workflows
8 premium add-ons that deepen implementation and enterprise packaging
Built for property management teams
Current platform signal · verified
Voice Into Workflow
Structured
live intake into operational workflow
Sophia is designed to turn the first interaction into usable work instead of another callback queue.
Public proof here reflects current platform capability only. Customer proof requires explicit approval and provenance.
Current platform signal · verified
24/7 Availability
24/7
AI answering availability
AI intake stays available around the clock without depending on human shift coverage.
Public proof here reflects current platform capability only. Customer proof requires explicit approval and provenance.
Current platform signal · verified
6 Persona Portals
6
role-specific portals
Resident, Owner, Management, Maintenance, Vendor, and Admin — everyone has their own view.
Public proof here reflects current platform capability only. Customer proof requires explicit approval and provenance.
Current platform signal · verified
Multilingual Support
EN + ES
languages at launch
English and Spanish coverage is verified in production today for the portfolio workflows Sentus publicly supports.
Public proof here reflects current platform capability only. Customer proof requires explicit approval and provenance.
Buy by role
Choose the path that matches your role and buying pressure
Investors, Investment Managers, and Syndicators
See operating ROI, portfolio risk, and execution truth before issues get expensive.
See investor pathProperty Managers and PM Teams
Reduce daily workload in intake, dispatch, and follow-through across managed portfolios.
See PM pathOwner-Operators
Cut missed calls, maintenance callbacks, and manual follow-through in self-managed portfolios.
See owner-operator pathProduct Systems
Seven public systems explain the platform faster than any feature list can.
This is the public operating story: Sophia, Ops, Leasing, Home, Ledger, Lens, and Thread. Buyers do not need 250 bullets first. They need the architecture.
System map
From first signal to operating record.
The systems read as a connected board instead of a flat list: intake, execution, resident experience, finance, evidence, and Thread.
Front door Sophia →
Voice and front-desk coverage that turns the first signal into structured operating context.
Execution Sentus Ops →Maintenance, dispatch, vendor coordination, and completion logic in one workflow system.
Growth Sentus Leasing →Leasing, screening, lease workflow, and move-in continuity.
Resident layer Sentus Home →Resident portal surfaces for payments, requests, messages, and service visibility.
Finance Sentus Ledger →Owner visibility, collections context, statements, and reporting tied back to operations.
Evidence Sentus Lens →Visual Triage for maintenance through photo diagnosis, severity scoring, and next-best action.
Record Sentus Thread →The omnichannel operating record for calls, messages, work orders, approvals, and ledger events.
Deeper Modules
Seven modules power every workday, behind every system.
Inbox, Vendor, Command, Trust, Connect, Mobile, and Intelligence show how Sentus scales from a strong story into a full operating platform.
Signal Sentus Inbox →
Email Copilot that turns inbox traffic into workflow.
Field Sentus Vendor →Contractor and vendor portal for ETAs, estimates, photos, and invoices.
Control Sentus Command →Ask, search, and act across residents, owners, vendors, and work orders.
Governance Sentus Trust →Governance, approvals, auditability, and diligence evidence.
Integration Sentus Connect →Integrations and identity for the layer-first adoption story.
Access Sentus Mobile →PWA, iOS, tablet, resident, vendor, and field workflow access.
Insight Sentus Intelligence →Exceptions, portfolio recommendations, and reporting context.
The operating journey
See how a signal becomes accountable work.
Five clear operating moments show how Sentus turns communication, evidence, leasing, and financial activity into work people can follow.Sentus Inbox · Email Copilot
Every message becomes visible work.
Email and shared-inbox traffic gain the property, resident, and work context the team needs before a reviewed reply goes out.
The inbox stops being a hiding place for operational work.
See Email Copilot 
Sentus Inbox Every message becomes visible work.
- 1Message arrives
- 2Context attached
- 3Draft reviewed
- 4Work continues
Real product viewFictional QA data Sentus Lens · Visual Triage
Photo in. Clear next step out.
A resident receives a secure link, adds photos, and gives the team the visual context to understand the issue and route the work.
The work order starts with the evidence attached.
See Visual Triage 
Sentus LensSee it. Understand it. Route it.
- Secure intakeLeak photo received
The resident adds evidence from the issue.
- Lens reviewLikely pipe leak · high priority
The team gets a clear, reviewable next step.
- Work order readyEvidence travels with the job
Nothing has to be re-explained at dispatch.
Real product viewFictional QA data Sentus Thread · Operating Record
Every update stays with the job.
Calls, texts, email, photos, work orders, approvals, and updates become one shared operating record instead of separate fragments.
Resident, management, and maintenance see the same current story.
See the Thread 
Sentus Thread Every update stays with the job.
- 1Signal received
- 2Evidence attached
- 3Work routed
- 4Resolution recorded
Real product viewFictional QA data Sentus Leasing · Guided Workflow
Keep the next step moving.
An inquiry moves through a tour, application, and lease preparation without losing the prospect history between handoffs.
Management sees the next responsible step in one connected journey.
See Leasing 
Sentus Leasing Keep the next step moving.
- 1Inquiry
- 2Tour
- 3Application
- 4Lease ready
Sentus Ledger · Financial Record
Keep each dollar in the right record.
Trust and operating activity stay distinct while the team and owners receive a clearer view of the same property story.
Separate records create cleaner review and owner visibility.
See Owner Financials 
Sentus Ledger Keep each record clear.
- 1Resident funds
- 2Separate records
- 3Owner visibility
Real product viewFictional QA data 54 production features already live across the platform
50 live capabilities already tied to active workflows
8 premium add-ons that deepen implementation and enterprise packaging
7 public systems that turn breadth into something buyers can actually evaluate
7 the modules that power every workflow
The operating system is visible, not implied.
Portfolio performance, work orders, financial context, and AI command live in the same management workspace. Buyers can inspect the product surface before the sales conversation.
- Portfolio performance
- Work-order context
- AI command
Portals
Six portals. One shared operating record.
Every stakeholder gets a purpose-built portal with the right information and actions, while leasing, work orders, onboarding, accounting context, owner reporting, and investor visibility stay connected in one system.
Portfolio command
The daily operating view for the people accountable to residents, owners, and performance.
R
Resident Portal
Submit requests, track work orders, view lease info, and communicate with management from a phone-first experience.
O
Owner Portal
See property performance, review expenses, approve large work orders, and monitor resident satisfaction.
M
Management Portal
Run the operating dashboard: assign teams, manage vendors, review calls, and track KPIs across the portfolio.
Field execution
The work layer for teams that need clear assignments, evidence, estimates, invoices, and status movement.
MX
Maintenance Portal
View assigned work orders, update status in the field, upload photos, and log time and parts.
V
Vendor Portal
Receive dispatch requests, submit bids, upload invoices, and manage your service territory.
Administration
The oversight layer for configuration, compliance posture, billing, and platform-level evidence.
A
Admin Portal
System-wide oversight: user management, billing, analytics, compliance, and platform configuration.
Architecture
Built for operators who need speed, control, and proof.
This is not just interface polish. It is secure workflow execution, role-based visibility, and an evidence trail when the workflow changes.
Connected workflow execution
• Calls and messages become structured work
• Work orders, notifications, and escalations stay linked
• Every action remains visible on the Thread
Operational isolation
• Company-scoped data isolation
• Role-specific portal views
• Audit-grade logging for critical actions
Workflow discipline
• Voice intake becomes structured work
• Dispatch, notification, and escalation stay linked
• Each role sees the current workflow state
Enterprise implementation support
• Implementation design for complex portfolios
• Predictive analytics + vendor network layers
• API and white-label options for advanced teams
+ Sentus Lens packages Visual Triage for maintenance, severity scoring, and richer intake into a real system instead of leaving it as a loose feature claim.
+ Owner reporting, collections AI, dual-ledger context, and QuickBooks coordination give Sentus Ledger real financial weight instead of a vague back-office promise.
+ Sentus Thread, Trust, Connect, and Intelligence make the platform feel governed and accountable instead of reading like a single-channel AI add-on.
Buyer Expectations
Different buyers enter through different pressure points. The platform still has to prove the same depth.
This is how Sentus packages that depth for owners, investors, management operators, and smaller portfolios without flattening everyone into one generic software persona.
The adoption path: the AI assistant starts as one added piece on top of the management and accounting tools a team already runs, then expands into the full Sentus platform when the team is ready to consolidate.
For owners and asset managers
• Owner reporting, statement visibility, and expense context stay attached to live operations.
• Maintenance history and service pressure are easier to review before they become owner-frustration problems.
• Portfolio visibility is built for recurring review, not just quarter-end cleanup.
For investors and syndicators
• NOI pressure, delinquency trends, occupancy velocity, and execution discipline surface closer to the work itself.
• Trust, procurement, and implementation review paths already exist before the deeper diligence cycle begins.
• The platform can be evaluated as operating infrastructure, not just another resident-facing app.
For PM teams and operators
• Calls, chats, work orders, scheduling, vendor coordination, and notifications live inside one accountable thread.
• Preventive plans, field updates, inspection evidence, and vendor governance deepen the workflow beyond intake.
• The goal is to replace coordination labor, not only make the existing workload prettier.
For landlords and owner-operators
• The same platform can start lighter while still showing the depth needed to grow into a more formal operating system.
• Self-managed portfolios get fewer missed calls, fewer callbacks, and cleaner follow-through without buying five disconnected tools.
• Implementation can begin around the pressure point that hurts first, then expand into the broader platform.
Proof Where Buyers Feel Risk
The platform gets more sophisticated as the buying stakes get higher.
This is the depth owners, investors, PM teams, and procurement stakeholders usually look for once the conversation moves past the first demo.
Maintenance and vendor governance
+ Dispatch is backed by more than intake. Preventive plans, vendor assignments, vendor insurance, licensing, service areas, pricing, ratings, inspections, photos, and code-violation tracking are all part of the real operating surface.
Leasing and screening rigor
+ Leasing depth includes renewals, amendments, lease documents, applications, screening, background checks, credit checks, employment verification, rental history, and move-in inspection support.
Financial control and owner visibility
+ Ledger depth reaches past basic receipts. Owner statements, collections workflows, delinquency trends, NOI visibility, lender-facing reporting context, and dual-ledger accounting support keep the money story attached to operations.
Compliance and evidence trails
+ Role-scoped portals, audit trails, notification history, inspection evidence, and compliance-aware workflow design make the platform safer to evaluate at ownership and procurement level.
How It Works
From first interaction to accountable resolution.
Sophia keeps the workflow moving with less manual handoff, less dropped context, and less operational drift.
01
Call
A resident calls your number. Sophia handles intake around the clock in English or Spanish.
02
Understand
Sophia identifies the caller, understands the issue, and asks the right follow-up questions.
03
Act
A structured work order is created with priority, category, and all relevant details.
04
Document
Every interaction is logged, timestamped, and linked to the right property and unit.
05
Notify
Management, maintenance, owners, and residents can receive coordinated updates in their respective portals.
Voice AI
Sophia is the front door to the operating system.
She understands natural language, creates structured work, and triggers real action across the platform without forcing the team through another intake step.
Learn About SophiaS
Always-on coverage. English + Spanish. Structured workflow creation.
Explore the platform in depth
Systems →
See the seven public systems that explain the Sentus operating story.
Modules →Explore the deeper product modules behind trust, vendors, integrations, and mobile execution.
Voice AI →Hear how Sophia works as the front door to the operating system.
Work Orders →Go deeper on maintenance, dispatch, vendor updates, and completion proof.
Integrations →See how Sentus connects to the accounting, screening, and payment stack you already run.
Pricing →See the commercial paths matched to portfolio size and complexity.